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Kogan Mobile – Enabling iMessage/Facetime

December 21st, 2012 Leave a comment Go to comments

I have been emailed this from a Kogan Mobile User on how to enable iMessage/Facetime. This is needed (at the moment) as the default SMSC will not allow the iMessage activation message to go thru on the iPhone.

1. Disable iMessage under Settings/Messages
2. Dial *#5005*7672# and make a note of what the SMSC is set to at the moment
3. Dial **5005*7672*+61418706700# to set Telstra’s SMSC
4. Dial *#5005*7672# to make sure it changed.
5. Enable iMessage under Settings/Messages
6. Dial **5005*7672*thenumberyouwrotedowninstep2# (or you won’t be able to send)
6. Reboot phone (If needed)

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Categories: Australia Tags: , , ,
  1. Michael
    December 24th, 2012 at 09:55 | #1

    This worked a treat with my new Kogan Sim card on my iPhone 4. Just remember to change it back to +61418706275 otherwise you won’t be able to send SMS (only receive)!

  2. Tim
    December 25th, 2012 at 19:11 | #2

    I had the same problem. What you need to do is add the $15 international add on. This allows imessage to verify your address with its servers in the USA. Leave the add on for a month and turn it off when ur done.

  3. Jonathan
    January 1st, 2013 at 05:35 | #3

    whats the code to change it back, its really messed me up. Can you please give me the codes and number. Im a newbie, and cant send texts now.

    @ Michael

  4. Jonathan
    January 1st, 2013 at 05:38 | #4

    I worked it out. Thanks guys. ๐Ÿ™‚ @ Jonathan

  5. Liski
    January 5th, 2013 at 19:02 | #5

    The iMessage problem has been fixed so there is no need to change the SMSMC anymore.

  6. ajtayag
    January 9th, 2013 at 14:40 | #6

    APN works fine but my problem is when i open my 3g i consumes load.. but when my load becomes 0 balance 3g dosent work anymore please help me.. sorry if i posted here i have problem in registering in the forums the picture dosent show up..

  7. eleanor
    January 10th, 2013 at 11:20 | #7


  8. eleanor
    January 10th, 2013 at 11:22 | #8

    hello does anyone know how the get the mms to work on Iphone 4 (6.01) I can recieve text but i cant send or receive picture messages. thanks

  9. Gehan
    January 10th, 2013 at 11:33 | #9

    Will these codes work on an iphone 3? My daughter has my old iphone3 and I bought her a Kogan Mobile sim and she cannot receive or send MMS (She could previously with her Telstra SIM) Will the dial codes work on her iphone?

  10. Amber
    January 20th, 2013 at 18:25 | #10

    My phone will not send texts it did earlier till i did this and i cant find nowhere in my phone where the APN is.. somebody please help me.. I need my phone to send texts again..

  11. admin
    January 23rd, 2013 at 08:18 | #11

    Make sure you have changed the SMSC back

  12. Rob
    January 26th, 2013 at 18:02 | #12

    the same thing happened to me and i cant send text now!!! how do i go back?!!@ admin

  13. admin
    January 28th, 2013 at 09:17 | #13

    Make sure your set the MMSC the same as it was in Step 2

  14. Greg
    February 2nd, 2013 at 12:35 | #14

    I am in Australia and did not note the number at step 2!!!! Does anyone know what it is for Australia please. I have the problem many others are having and cannot send texts ๐Ÿ™

  15. Adam
    March 4th, 2013 at 05:58 | #15

    I can’t send SMS on my iPhone does anyone know a fix for this

  16. Matt
    March 5th, 2013 at 14:03 | #16

    Ensure your number in settings is set to +61 and not 0, this worked for me.

  17. Levi
    April 1st, 2013 at 19:22 | #17

    This worked a treat !

    If you forget to write the number down its +61418706275

  18. Jane
    May 31st, 2013 at 13:56 | #18

    This is so frustrating. Has anyone had any success in activating imessages on Kogan? Should I try the trick above?

  19. Musthafa
    June 16th, 2013 at 13:29 | #19

    iPhone5 ios 6.1.4 at Step 3 I get a response unknown error occurred cannot change the sim SMSC please help

  20. Musthafa Ali
    June 16th, 2013 at 14:20 | #20

    Switched sim to a Nokia phone and changed SMSC to Telstra number switched sim back to iphone5 still iMessage and FaceTime waiting for activation

  21. plaver
    June 27th, 2013 at 14:51 | #21

    I have tired this fix and it didn’t work

    Any ideas what I should try next

  22. Stroppy
    July 16th, 2013 at 14:30 | #22

    Same here. I am in Australia on a Kogan plan using iPhone 4S. This fix didn’t work for me either. Is there some other step I am missing. My iMessage wasn’t on in the first place – so I dialled the numbers given but still can’t connect using Facetime. My number starts +61

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